Urban Outfitters

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3.9

( 8 reviews )

Fashion, Women's Clothing, Accessories

Open 10:00 AM - 08:00 PM See Hours

42-43 Market St, Manchester M1 1WR, United Kingdom +44 1618-176-640.0

Urban Outfitters is a well-known chain with a hipster vibe, offering on-trend fashions, accessories, and quirky home decor items. Located at 42-43 Market St in the Manchester Arndale Shopping Centre, this clothing store provides in-store shopping, in-store pick-up, and delivery options for customers. With a focus on fashionable and stylish clothes, Urban Outfitters is a popular choice for those seeking unique and trendy pieces. The store's wide variety of clothing, interior decor items, and novelty items has garnered praise from many shoppers. Despite some concerns about pricing and fitting room cleanliness, Urban Outfitters continues to attract customers with its expansive selection of products. With regular discounts and friendly staff, this store remains a go-to destination for fashion-forward individuals in Manchester.

Amenities and More

Service options
- Delivery
- In-store shopping
- In-store pick-up
Payments
- Credit cards
- NFC mobile payments
Offerings
- Women's clothing
- Men's clothing

Reviews

3.9/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Jonathan lee (jimi jonathan lee)

March 22, 2024

Staff lack of training I was doing a in-store return, the staff gave me a so tired look. Meanwhile she is chatting with her other 2 colleagues. 😅She said Oh it’s a massive return. -.- the attitude just makes me feel sick. ❄️But I have the right to return if I purchase online. I couldn’t believe a used to urban outfitters customer will be treated like that and expensive this customer experience. 🥹Next time I will not spend £600 on your brand. I had a really bad experience in store. The staff all seems tired. UB overwork them?

Márcio navarro

March 22, 2024

Kind of expensive, but I visit it when there are discounts. Lots of fashionable and stylish clothes. Some stuff were friendly, and one must have been a bit tired. I bought a nice T-shirt and pants and together it was near 80 pounds. Also fitting rooms are very dirty( 6.5/10 for me )

Gaebrel howard

March 22, 2024

I wish I could give it below 0. This place is a complete disgrace, and what makes it terrible is the employees and the managers there. Unbelievably unprofessional. The managers don’t know how to handle calls nor simple conversations. I am still surprised at how those managers especially the girl with organe hair. I can’t believe that she manages people she can’t do the minimum lol. They have 0 skills literally nothing. They should work on the team because it is disgusting and such an embarrassment to the place.

Eva martinez

March 22, 2024

Great customer experience Christmas shopping in the Manchester store today. We bought lots and enjoyed talking to Corey at the till, who was super friendly and efficient. Will be back again.

Claudia rowe

March 22, 2024

Very trendy collections of clothes, shoes, and accessories. The youth love them and because i like unique designs, i like it too. Staff, excellently professional and very friendly. Thank you

Tony yu

March 22, 2024

I like some things here my kids love it I do think some things are over priced defo style for a younger crowd

Qianren zhou

March 22, 2024

Went in today and all the staff were very polite and helpful. APART from the guy on the changing room..extremely ignorant and rude .so if u venture into this shop avoid him at all costs. He's late 20s with shoulder length dsrk wavy hair and wearing a scowl !!!

Fabiola soavelo

March 22, 2024

Several months ago, I took a scarf to the till of the Manchester branch, only to find that it was covered in sticky bubble gum. It was so soiled that I wasn’t offered a price reduction and the assistant said they would dispose of it. A month or so later, I was in the shop again and spotted what I thought was another scarf in the same design. It was tightly folded. As I unfolded it, I discovered it was exactly the same scarf, partly on sight but also because my hands now felt sticky and smelt of the gum. I handed the scarf to an assistant and explained that I’d been told it wouldn’t be put back out on the shop floor. She was very pleasant and apologetic, and also told me the scarf would be disposed of. Today, about a month on, I was back in the shop and saw the same scarf out again! This time it wasn’t tightly folded. It was hanging on a display rack with the dried gum on display. I didn’t point it out to staff as, based on previous experience, I wasn’t confident it would be acted on. I don’t know whether this was just negligence or deliberate but whichever way, it’s not acceptable to keep putting out soiled and unhygienic goods at full price on the shop floor. Photos attached.